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Buying from Autodesk online is fast, simple, and protected by SSL encryption. And once you subscribe, you can download your software immediately and get anytime, anywhere access.
|What payment options do I have?|
The online store accepts only bank cards and PayPal. Autodesk sales representatives or Autodesk Authorized Resellers may offer other payment options. Please see these pages for more information:
|How can I access my subscription software?|
Note: For an overview of viewing and downloading software in Autodesk Account, watch the Products & Services video.
|What can I do if I’m having trouble ordering?|
The following troubleshooting tips help eliminate errors you may encounter using the Autodesk store:
If you're having trouble placing your order online, contact our Customer Care specialists for help with the following:
|I changed my mind. Can I get a refund?|
Subscription orders for Autodesk software placed directly with Autodesk online are processed immediately and can only be canceled by contacting Autodesk Customer Service. If you decide you no longer wish to use or retain access to the software or services to which you've subscribed, you must contact us to request cancellation within 30 days of the original purchase to receive a refund.
|Where can I get technical support?|